- Support representative - Website doctor
JOIN THE CAUSE
HEAL AND SUPPORT THOUSANDS OF WEBSITES
- You are in charge to receive the plea for help of any victim of website downtime, email issues, SSL headaches, settings misunderstandings, CMS questions and others.
- Your job is to listen, respond with empathy and resolve the issues with skill.
- You accept the challenge to submerse yourself into the Web hosting field to gradually find a discipline to specialize in and become a one-of-a-kind no-nonsense expert.
- You investigate, diagnose and remedy issues through tools and devices you get to know like the back of your hand.
- You operate with efficiency and precision.
- You translate the ones and zeros to a human language to keep the people that depend on you for their websites up to date - via email and tickets. Communication is key.
- You are THE person to contact, to talk to, to listen to, and to thank for.
What are the perks?
- Smooth career move into the IT field
- Training and guidance
- Nice salary + social benefits
- Flexible schedule
More free info:
- We are a micro service center for a huge family of hosting companies in Belgium.
- We work in a small office in the centre of Sofia.
- We help bring stability to more than 100 000 websites.
- We will pay you to train you
- Previous education / experience in IT is required
- DUTCH at a level, equivalent to native
- Very good English is a must
- Proactive learner
- Reliable and loyal
- Attention to detail
- Positive attitude
- Patient and adaptable
- Excellent communication skills:
- Efficient communication with different remote technical teams
- Able to communicate technical issues to colleagues and customers with a variety of backgrounds